Help Center
  1. Help Center
  2. Trafsys Service

Trafsys Service

Du kan opprette en forespørsel til kundeservice ved å velge en av alternativene under.

Ved hastesaker, ring +47 55 20 86 90.

Spørsmål om betaling og fakturering

Velg dette hvis du har spørsmål om betaling eller fakturering.

Required fields are marked with an asterisk*
Drag and drop files, paste screenshots, or browse
Powered by Jira Service Management
{"xsrfToken":"73df1acb341865515fce71de992f11b0566fbab7_lout","branding":{"id":"2","key":"kun","name":"Trafsys Service","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/1c6e57c3-2ef7-47d4-a808-3ba6e7fd002c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMDRiZWI4Zi03YWNkLTRjYTAtYTEzMS1iYzFkYzFlZWZlNjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFjNmU1N2MzLTJlZjctNDdkNC1hODA4LTNiYTZlN2ZkMDAyYyI6WyJyZWFkIl19LCJleHAiOjE3NTA3MDI2MzUsIm5iZiI6MTc1MDcwMjAzNX0.3QL2O-S2CV3wKP3gMyfVpR2k7QbAsXwmFhF0F1vVRO0&client=e04beb8f-7acd-4ca0-a131-bc1dc1eefe66&mode=fit","logoId":"1c6e57c3-2ef7-47d4-a808-3ba6e7fd002c","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center for Trafsys","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center for Trafsys","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"no-NO":{"helpCenterTitle":"Velkommen til Kundesenteret for Trafsys","sharedPortalName":"Kundesenter","localeDisplayName":"Norwegian (Norway)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#163b64","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/5d228a75-bb30-47a5-8fdc-fed8457fd4bf/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMDRiZWI4Zi03YWNkLTRjYTAtYTEzMS1iYzFkYzFlZWZlNjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVkMjI4YTc1LWJiMzAtNDdhNS04ZmRjLWZlZDg0NTdmZDRiZiI6WyJyZWFkIl19LCJleHAiOjE3NTA3MDI2MzUsIm5iZiI6MTc1MDcwMjAzNX0.QruDSQ2dKWXZLsxpqmaffxkcpdHu7Rr93v5RfPqnP1c&client=e04beb8f-7acd-4ca0-a131-bc1dc1eefe66&height=300&mode=fit","bannerMediaApiFileId":"5d228a75-bb30-47a5-8fdc-fed8457fd4bf","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"kun","projectId":10041,"serviceDeskId":2,"name":"Trafsys Service","description":"<p>Du kan opprette en forespørsel til kundeservice ved å velge en av alternativene under.</p>\n<p><b>Ved hastesaker, ring +47 55 20 86 90.</b></p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"10","name":"Andre spørsmål","descriptionHtml":"","callToAction":"Andre spørsmål","introHtml":"<p>Ser du ikke det du leter etter? Velg dette alternativet og vi vil hjelpe deg.</p>","icon":10549,"iconUrl":"https://trafsys.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[2],"key":""},{"id":"15","name":"Prisforespørsel","descriptionHtml":"","callToAction":"Prisforespørsel","introHtml":"<p>Trenger du prisinformasjon om et produkt eller en tjeneste? Send inn en forespørsel her.</p>","icon":10536,"iconUrl":"https://trafsys.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[2],"key":""},{"id":"8","name":"Spørsmål om betaling og fakturering","descriptionHtml":"","callToAction":"Spørsmål om betaling og fakturering","introHtml":"<p>Velg dette hvis du har spørsmål om betaling eller fakturering.</p>","icon":10536,"iconUrl":"https://trafsys.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[2],"key":""},{"id":"7","name":"Teknisk support","descriptionHtml":"","callToAction":"Teknisk support","introHtml":"<p>Trenger du hjelp til installasjon, konfigurering eller feilsøking på utstyr vi har levert? Velg dette for å be om hjelp.</p>","icon":10520,"iconUrl":"https://trafsys.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[2],"key":""},{"id":"11","name":"Forespørsler som er sendt som e-post","descriptionHtml":"","callToAction":"Forespørsler som er sendt som e-post","introHtml":"<p>Forespørsel mottatt fra din e-poststøttekanal.</p>","icon":10527,"iconUrl":"https://trafsys.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"Generelt"}],"orderMapping":{"3":[16],"2":[7,15,8,10]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"22079528-5903-334c-a927-7c4028266279","appLinkName":"","appLinkUrl":"","spaceKey":"Service","spaceName":"Service","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SPA","serviceDeskId":2,"kbLinkDomainURLs":["https://trafsys.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SPA","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Norwegian (Norway)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMDRiZWI4Zi03YWNkLTRjYTAtYTEzMS1iYzFkYzFlZWZlNjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA0MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTA3MDMyMzUsIm5iZiI6MTc1MDcwMjAzNX0.hWw_34j0KsmfdDBsdCqcMT-S00efMcPET76y8AFYZN8","targetCollection":"upload-project-10041","endpointUrl":"https://api.media.atlassian.com","clientId":"e04beb8f-7acd-4ca0-a131-bc1dc1eefe66","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":8,"projectId":10041,"issueType":{"id":"10028","name":"Support"},"form":{"name":"Spørsmål om betaling og fakturering","descriptionHtml":"","callToAction":"Spørsmål om betaling og fakturering","intro":"<p>Velg dette hvis du har sp&oslash;rsm&aring;l om betaling eller fakturering.</p>","instructions":"","icon":10536,"iconUrl":"https://trafsys.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Hva er spørsmålet ditt?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Oppgi så mye informasjon som mulig om spørsmålet","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Legg ved relevante filer","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/8","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/8","calendarParams":{"firstDay":0,"date":"2025-06-23T20:07:15+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMDRiZWI4Zi03YWNkLTRjYTAtYTEzMS1iYzFkYzFlZWZlNjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA0MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTA3MDMyMzUsIm5iZiI6MTc1MDcwMjAzNX0.hWw_34j0KsmfdDBsdCqcMT-S00efMcPET76y8AFYZN8","targetCollection":"upload-project-10041","endpointUrl":"https://api.media.atlassian.com","clientId":"e04beb8f-7acd-4ca0-a131-bc1dc1eefe66","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=trafsys","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"73df1acb341865515fce71de992f11b0566fbab7_lout","baseUrl":"https://trafsys.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://trafsys.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"e04beb8f-7acd-4ca0-a131-bc1dc1eefe66","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"0ee5dcb8f8324d15970a0ef2d86c125e","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}